About MicroAge

The MicroAge – Thunder Bay team consists of highly skilled technical professionals who are committed to meeting your needs. Our people provide the critical link between highly technical products and the people who use them. They ensure that you are leveraging your technology to its fullest potential.

Along with complete procurement, integration and configuration services, MicroAge customers have immediate access to a variety of specialized support services, from help desk and on-site support to project management and managed services.

MicroAge has operated in Thunder Bay since 1986 and is 100% locally owned and operated.

Our Mission

To provide organizations with managed IT services and business technologies, supported by a team of skilled professional who strive to anticipate the evolving needs of our Clients.

Our Vision

To become the trusted business partner and market leader that enables Client success through the adoption of information technology.

Our Values

  • Extreme Customer focus
  • A sense of urgency
  • Respect and open-mindedness
  • Accountability for our actions
  • Commitment to continuous improvement
  • Demonstrate creativity & willingness to share
  • Integrity over money
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Why MicroAge?

You are looking for more than just an IT supplier, we work with our Clients to help them achieve their business goals, day after day.

Free Consultation

Always On

Business never sleeps and neither do we. Available 24/7, ready when and where our Clients need us.

One-Stop Shop

Single-point of contact convenience for all our Client's business IT technology needs.

Commitment to Better Business Outcomes

Trusted technology partner that works alongside their Clients in addressing their evolving business needs.

Local Presence, National Scope

Active members in our local communities with a commitment to deliver a higher standard of service throughout the MicroAge network.

We Listen and We Adapt

Our solution and service portfolio is scalable and flexible. We address the needs of small and medium businesses as well as we service the national entities.

Ease of Doing Business

Create a winning situation with a no-hassle environment that will accommodate the Client's tailored needs and respect their renewed expectations.

Customer Satisfaction Guarantee

We are predictable and deliver on our promises. Our business is built on nurturing long-term, mutually beneficial business relationships.

Manufacturer Certified Partner

We are experts in the products line that we represent, and are authorized by these vendors to provide maintenance and support services on their behalf.

Recognized by the industry as a leader in IT services and solutions

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Top 50 Best Managed IT Companies in Canada

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Among the Best Managed IT Services Suppliers in the World

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Top 100 Best IT Solutions Providers in Canada

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The problems we solve

We continuously help entrepreneurs, IT managers, SMBs and large organizations to overcome the challenges they face with IT.

  • Spending too much time and energy on IT
  • The security of the company could be at risk
  • Lack technical resources and tools to properly manage your IT
  • Receiving lots of junk mail that potentially contain viruses/malwares
  • Need more time to focus on the business
  • IT costs are too high and unpredictable
  • Need to replace aging equipment
  • Don't understand current support arrangements
  • Unexpected system outage and downtime affecting productivity
  • Backups are failing and not sure if the data can be recovered
  • Unable to support the satellite offices and the staff that is working remotely
  • Users are complaining that their PCs are slow
  • Want to take advantage of the Cloud but don't know how
  • Current supplier is not involved in the business outcomes
Free Consultation

Our partners

Elopak
Englobe
Wirewerks
Le Groupe Createch
Euro-Pharm
Janssen
MCHF
Ecole Marie-Clarac
Novexco
Terranova
All Our Partners