Management IT Services

MicroAge provides a full suite of managed IT services that can be tailored to meet the needs of any business. Our team of dedicated professionals can monitor your IT assets and provide the technical support needed to handle any hardware and software issues that could compromise your network.

Complete IT Management Services

For managed IT services, companies like yours trust MicroAge. We provide vigilant monitoring, strategic planning, proactive management and responsive maintenance services that will tend to all aspects of your company's information technology needs.

Focus on Your Business

Managed IT service providers help businesses increase productivity and control costs. Enjoy the peace of mind that a well-managed IT department provides to invest your time and energy in value-adding projects for your business, not IT infrastructure management.

Eliminate Downtime

Our comprehensive network monitoring and strategic planning will make sure that your cloud computing, hardware and software systems are always working as they should be.

Contracting out an IT department to a managed service company can actually lead to huge savings by reducing downtime, cutting costs and increasing efficiency.

Disruptions to cloud services or gaps in company IT infrastructure that hinder operations come at a huge cost. If your company has struggled with IT issues, the impact on your business is probably more costly than you expect.

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The MicroAge Way - Monitor, Maintain, Manage, Maximize

As a managed services provider, MicroAge draws on its expertise, experience and core values to offer unparalleled support and business continuity. Our holistic approach to managed services ensures that every aspect of your IT needs will receive the attention it requires.

We find solutions to problems with any IT system. From cloud computing to hardware and software issues or even disaster recovery, our technical support services are always available when you need them.

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Managed devices for our Clients
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First-time call resolution
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Reponse time by a technician
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Average downtime reduction

Monitor

We monitor your assets in real-time 24x7x365 and establish strategic alerts based on your business needs so you never miss any information and prevent problems before they even happen.

Maintain

Our team is constantly available to support you remotely and on-site to prevent downtime and provide you with all the assistance you need to ensure your business is running smoothly.

Manage

We manage performance, standards, security and incidents for you so you get the most out of your IT assets. You will never have had such a simple and efficient management of our IT.

Maximize

We help you understand, analyse and optimize your facilities to maximize your performance and return on investment with customized reporting and recommendations based on your specific business goals.

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Our Managed IT Services

Managed

For Businesses

If your company has existing IT assets, contact us for managed services that will increase efficiency and simplify operations. Filling in the gaps in your current IT department with our managed services lets you leverage the power of a complete team of service providers.

  • 24x7x365 remote monitoring of your environment
  • Managed security (workstations & infrastructure)
  • End-user support (7 am - 11 pm)
  • Network and incident management
  • Complete document and executive reports
  • Consulting services : Business reviews and IT alignment

Co-Managed

For IT Teams within an Organization

If your company already has a complete IT team, we can provide the tools and support you need to increase efficiency and cut costs. We provide complete IT security and infrastructure management support.

  • Remote monitoring and management platform
  • Call management platform ("Ticketing/PSA")
  • End-user support (7 am - 11 pm)
  • Support calls overflow
  • Contractual IT resources
  • Consulting services : knowledge transfer and process implementation

À la carte

For On-demand Needs

Our à la carte managed service packages let you pick and choose from our options and services according to your needs. Ideal for small businesses, our managed services offer an unparalleled freedom and flexibility.

  • Backup & data management
  • Cybersecurity awareness & training
  • End-user support (7 am - 11 pm)
  • Managed antivirus
  • Patch management

Recognized by the industry as a leader in IT services and solutions

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Top 50 Best Managed IT Companies in Canada

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Among the Best Managed IT Services Suppliers in the World

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Top 100 Best IT Solutions Providers in Canada

Our Clients

We cherish the relationships we have developed with our clients through providing managed services over the years. We work with them on a daily basis to help them achieve their business goals. Here are some of the brands we work with and what they have to say about us as a managed services provider.