What Can MicroAge Do as Your
IT Support Vendor?

MicroAge provides a full suite of managed IT services that can be tailored to meet the needs of any business or industry. Our team of dedicated professionals can monitor your IT assets and provide the technical support needed to handle any hardware and software issues that could compromise your network.

Our Managed IT Services

15-50 Computer Users:

No internal or formal IT team

You...

  • Want a budgetable monthly cost.
  • Are not confident that your IT is secure.
  • Started with a smaller IT provider but your needs have outgrown their capabilities.
  • Have repeated problems with no resolution.
  • Simply need your technology to work more consistently.
  • Want someone to take away the stress of IT.
  • Want a plan.
  • Want more proactive conversations.
  • Want help taking your IT to the next level of productivity.

50-250 Computer Users:

IT team about 1-4. Your IT team wants to focus on doing the day-to-day activities.

Your business...

  • Relies on technology
  • May have multiple locations
  • Wants to implement new technologies. You have had consultants that offer a proposal with no implementation plan
  • Needs top level assistance with development of best practices around, patching, AV and updating
  • Wants a sounding board to discuss IT strategy
  • Wants guidance around best practices around security
  • Has identified areas of IT risk

50-250 Computer Users:

IT team about 1-4. Your IT team wants to focus on the strategic initiatives.

Your business...

  • Relies on technology
  • IT team’s time is stretched, and strategic projects get delayed
  • Wants a partner to look after the day-top-day support
  • Would like assistance with, patching, AV and updating
  • Needs a service desk and scheduled proactive checks
  • Wants a partner that can manage ticketing system and remediation system
  • Wants a partner for hardware support
  • Has identified areas of IT risk
  • Wants guidance around Microsoft Azure and Microsoft 365

Managed IT Services
MicroAge takes care of monitoring, maintaining, managing and optimizing your IT assets and services for you.

IT Business Continuity and Disaster Recovery
Business Continuity and Disaster Recovery should be a top priority. We will help develop BCDR policies and procedures for your organization.

Co-Managed IT & Helpdesk Services
MicroAge clients get access to our live, locally-based helpdesk that works with the Client Success Team to tackle any requests or issues.

Strategic Consulting
Clients benefit from strategic consulting sessions with our Client Success Team to set and reach future goals.

Managed Cybersecurity
Our layered approach to cybersecurity means it is harder for threat actors to access your environment.

Microsoft Cloud Solutions
Cloud-based solutions can help you increase productivity & efficiency while providing more flexibility & reducing costs.

Microsoft Modern Workplace
As a Microsoft 365 Modern Workplace partner, we will help you navigate the modern workplace.

Procurement & Deployment
We facilitate procuring and deploying IT-related solutions and services to simplify your acquisition process.

Focus on Your Business

Managed IT service providers help businesses increase productivity and control costs. Enjoy the peace of mind that a well-managed IT department provides to invest your time and energy in value-adding projects for your business, not IT infrastructure management.

Greatly Reduce Downtime

Our comprehensive network monitoring and strategic planning will make sure that your cloud computing, hardware and software systems are always working as they should be.

Contracting out an IT department to a managed service company can actually lead to huge savings by reducing downtime, cutting costs and increasing efficiency.

Disruptions to cloud services or gaps in company IT infrastructure that hinder operations come at a huge cost. If your company has struggled with IT issues, the impact on your business is probably more costly than you expect.

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Monitor

We monitor your assets in real-time 24x7x365 and establish strategic alerts based on your business needs so you never miss any information and prevent problems before they even happen.

Maintain

Our team is constantly available to support you remotely and on-site to prevent downtime and provide you with all the assistance you need to ensure your business is running smoothly.

Manage

We manage performance, standards, security and incidents for you so you get the most out of your IT assets. You will never have had such a simple and efficient management of our IT.

Maximize

We help you understand, analyse and optimize your facilities to maximize your performance and return on investment with customized reporting and recommendations based on your specific business goals.

Infrastructure Solutions

Recognized by the industry as a leader in IT services and solutions

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Top 50 Best Managed IT Companies in Canada

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Among the Best Managed IT Services Suppliers in the World

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Top 100 Best IT Solutions Providers in Canada