Personal Connection in a Digital Workplace

Many organizations were thrust into a position to create a digital workplace with little to no time to plan. Some were more successful than others in this area. From learning new tools to juggling the home and office under one roof, many of us have adapted and sought out solutions that worked best at the time. Having addressed the immediate concerns of the pandemic, we are now seeing what could potentially be a new norm for where we work and how. Now is an excellent time to step back, breathe, and have a look at what is working and what is not in this new digital workspace and how to improve upon it.

digital fatigue

Digital fatigue got you down?

Research suggests that face-to-face meetings and get-togethers are essential for building trust and strong cohesion in all relationships, including our coworkers. “Zoom fatigue” is real in this new digital workplace, but at this time may be the only tool you have available. Keep in mind the majority of relationship-building happens at the water-cooler, over lunch, or in the small chit chat that happens. Without these opportunities, it is easy to see how a remote setting can hinder this.

Maintaining social distancing and team building!

Building a cohesive team requires folks to think about their coworkers as people with distinct personalities and not just robots that can take on tasks. Start video conference meetings by allowing people to talk about what is happening in their lives, both professionally and personally. Avoid going around the circle and letting everyone have a turn, as some will not want to share.

team meetingCommunicating should be about quality, not quantity. Right now, even though most teams are only connecting over video, it is essential to allow for time for natural small talk and casual conversation. Try scheduling in 10 minutes to allow for this type of interaction. Encourage small group chats rather than one large meeting. Members must feel safe to add to the conversation. Rules on conduct need to be clear and concise. This will seem silly in the beginning, but, in our new digital workplace, there will be those that appreciate this little attention to detail.

If the manager or boss is always leading the videoconference, how about switching it up? Shifting the pendulum on perceived power will drive the trust factor up a few notches. You also might find hidden talents in your team that didn’t occur in the face to face settings we were accustomed too.

Taking the time to carry out these small changes may seem unnatural or forced. In-person, we often do not have to think about any of the initiatives mentioned above. They happen naturally, but by creating a digital workplace environment that allows for the building of trust, you will be setting the stage for success. Don’t force it, but give it room to grow.


MicroAge IT Solutions has the solutions you need to build an environment that will create success. Contact us and let’s talk tech.

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