All the planning that a business may have done at the end of 2019 in preparation for what was actually thrown at us in 2020 may have been left behind as many of us were flying by the seat of our pants. Organizations learned that many of our jobs could indeed be done from kitchen tables compared to board room meetings. Companies also found they must embrace a digital transformation to continue forward. Business continuity planning really should be done before an unexpected disruption to the way we conduct our work hits us. Finally, asking challenging ‘what if’ questions can prepare us for potential troubles and global crises that await us.
Of course, that is not to say anyone could have predicted a year like 2020, but scenario planning and having a business continuity plan in place may have helped.
Now that we are settled into working outside the office, zoom meetings, and slowly transition into a ‘new normal,’ it is an excellent time to look back and evaluate what was done and how it could be better for the next time. It is also a good time to look to the future and how your business will implement a digital transformation. And before you say nothing can top last year, remember, no one really saw the challenges that were hurled at us until we were all experiencing them.
Let’s start looking at digital transformation with how your employees will be productive in the future. Here are some points to get you in the right frame of mind.
- Is your business of the mindset of If a disruption occurs, or is it forward-thinking enough to understand those thoughts should be asking when will happen?
- Is there a plan in place for not only a natural disaster such as fire or flood but financial troubles or global supply chain issues?
- To quickly pivot at unforeseen circumstances, what skill set may your company be missing to ensure this is done rapidly and efficiently?
- Cybercriminals do not play by any rules and will attack when things are the most chaotic. What measures does your business have in place to address this concern?
- Whether your employees are working in a coffee shop or a cubicle, are they well versed in picking out a scam or phishing attempt?
We don’t want to scare you with more doom and gloom. 2020 has given us all plenty to contend with but we do want you to think about how different things may have gone for your business and how they can look with a solid digital transformation plan in place.
Over the next month, MicroAge IT Solutions will be putting out information to make the best decision based on your needs. We will be discussing the challenges business may be facing with security, the cloud, virtual environments, collaboration and more. We will also provide solutions to those challenges, but not every business is the same and not every solution can be a cookie-cutter fix. The ideas we present are meant to be a starting point to a much larger discussion in finding the right way to solve your issues.