5 Reasons Why SMBs Need IT Support

IT is important. So important, in fact, that bigger companies dedicate entire departments to supporting it. Entire rooms, floors and even separate offices can make up IT support teams. Nowadays it seems that a new company is hacked, or has its data stolen almost everyday. And it cost the world 3.3 billion records in just the first half of 2018. It is time to stop thinking that a breach won’t happen to you. It can, and it will if you don’t do anything to protect yourself. The cost of data attacks to Canadian business in 2017 was more than $14 billionIf you operate a small business, chances are you don’t have too much of a budget to spare, and more often than not IT tends to be an area where corners are cut to save money.

It is my job to help prevent this from happening to people, and so here is a list I came up with of 5 reasons why you, the small business owner, need IT support.

Be Proactive

What better way to be protected than to stop the threat before you even know you have it? The flu shot keeps the flu away before you get it. IT support keeps the hackers away before they get you. No one likes the flu, and no one likes hackers. Keeping all your systems up-to-date and protected will definitely reduce your exposure to hackers.

Professional Support

Hiring an IT support company will provide your small business with enterprise level IT support. No more will you have to fight with your computer for not connecting to the network. No longer will the printer not printing be your problem. Just give your IT company a call, and they’ll take care of the rest! Letting you focus on your core business.


Would you trust yourself to maintain the engine in your car? Do you fly yourself on vacation overseas? Of course you don’t (unless you’re a mechanic and a piolt)! You let the professionals work on your car and fly the planes. So why then, do you attempt to manage your own IT? Proper IT support requires a professional. Yes, I’m sure you’re very good at handling technology, but everyone has their limits. IT professionals will provide you and your business with top of the line security products and services. Keeping you protected 100% of the time.

Data Protection and Backup

A common offering with IT companies is the option to have your data managed and backed-up regularly. You might be good at remembering to back up your systems at the end of each day, but what if you forget? What if that is the day your servers go down, and you lose your business data? What if there is a flood or a fire and your USB backup is destroyed? By having professional IT teams manage your back-ups, you can be sure that your data will be regularly backed-up, and stored safely on-site, and in the cloud. Providing you an extra layer of needed protection.


Last, but certainly not least is money (which is really what we’re all in business for). And hiring a professional IT company will save you money in the long-run. Compare this to hiring a full-time team of staff, training them, paying them benefits, vacation time, etc. Pretty soon those costs begin to add up. Not to mention unforeseen costs like sick days, employees who show up late, or even the cost to hiring someone. At the end of the day, it will save you money to outsource all your IT to a company, and have them take care of it all for you. And as added bonus, you’ll save time too. And who couldn’t use a bit more time in their day?

IT support is important. Cybercrime happens every day, to anyone, in any industry. Do you want to be next? Proactively managed IT is the best bet to protect yourself. You already handle a lot of other things proactively — you brush your teeth to prevent cavities, you pay car insurance to cover the cost of accidents, and you look both ways before you cross the street. Why not add IT to the list, and keep your business running smoothly forever.

Talk to me today to learn how IT support could work for you and your business, and how you can get started today!


Get the most from your IT

As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!

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