{"id":67,"date":"2020-11-16T17:01:07","date_gmt":"2020-11-16T17:01:07","guid":{"rendered":"https:\/\/microage.ca\/nwd\/?page_id=67"},"modified":"2024-02-06T11:01:00","modified_gmt":"2024-02-06T16:01:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/microage.ca\/nwd\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1>Privacy Policy<\/h1>\n<p>&nbsp;<\/p>\n<h3>Preamble<\/h3>\n<p><strong>At MicroAge (Laval), we prioritize protecting your privacy and personal information.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>This Privacy Policy (&#8220;Policy&#8221;) aims to inform you about our practices regarding the collection, use, disclosure, storage, and destruction of your personal information.<\/p>\n<p>In our activities, we collect, use, and process personal information to provide our services.<\/p>\n<p>By providing your personal information, you agree to its processing as outlined in this policy, authorizing MicroAge (Laval) and its service providers to process your personal information for the purposes stated below.<\/p>\n<p>&nbsp;<\/p>\n<h3>Who Are We?<\/h3>\n<p>MicroAge (Laval) is an organization providing businesses with managed IT services and business technologies, led by a team of passionate professionals anticipating our clients&#8217; evolving needs.<\/p>\n<p>&nbsp;<\/p>\n<h3>What Personal Information Do We Collect?<\/h3>\n<p>When you visit our website (https:\/\/microage.ca\/nwd\/) or contact us, we may collect and process various types of personal information for our activities and services, including:<\/p>\n<ol>\n<li>Identity information (names);<\/li>\n<li>Contact details (email and phone number);<\/li>\n<li>Communication preferences (spoken language);<\/li>\n<li>Any other voluntarily provided personal information.<\/li>\n<\/ol>\n<p>If you are a minor under 14, please do not provide personal information without explicit consent from the parent or guardian.<\/p>\n<p>&nbsp;<\/p>\n<h3>How Do We Collect Your Personal Information?<\/h3>\n<p>We collect your personal information in various ways:<\/p>\n<ol>\n<li>In-person during office visits and business meetings;<\/li>\n<li>Digitally (phone, email, fax);<\/li>\n<li>Through mail or our website.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3>How Do We Use Your Personal Information?<\/h3>\n<p>Your personal information will be used in compliance with applicable privacy laws and your consent. We may use it for:<\/p>\n<ol>\n<li>Providing services, administering, and executing these services;<\/li>\n<li>Responding to inquiries when you visit our website;<\/li>\n<li>Sending newsletters and promotional event invitations;<\/li>\n<li>Offering products and services tailored to your needs;<\/li>\n<li>Complying with applicable legal and regulatory obligations.<\/li>\n<\/ol>\n<p>We use personal information only for the purposes for which it was collected and other legitimate and compatible secondary purposes.<\/p>\n<p>&nbsp;<\/p>\n<h3>With Whom Do We Share Personal Information?<\/h3>\n<p>Your personal information may be shared (besides our employees) with certain third-party providers, including:<\/p>\n<p>Third-party providers assisting in establishing, managing, and maintaining our relationships with you.<\/p>\n<p>These providers may access your personal information to perform the services we offer. We limit the information we share with these service providers to what is reasonably necessary for them to fulfill their functions. Written agreements define the use they will make of your personal information, ensuring reasonable and lawful measures for confidentiality and security.<\/p>\n<p>Governmental, regulatory, or other authorities when disclosure is required by applicable laws or a court order.<\/p>\n<p>&nbsp;<\/p>\n<h3>How Long Do We Retain Personal Information?<\/h3>\n<p>We keep your personal information until the purposes for which it was communicated have been achieved and for compatible or related authorized purposes. We then cease using it and ensure its destruction, subject to any applicable legal or regulatory provisions.<\/p>\n<p>&nbsp;<\/p>\n<h3>Where Do We Store Personal Information and International Transfers?<\/h3>\n<p>The processing of personal information we collect is intended for individuals and entities established in Quebec. Therefore, your personal information is stored on our servers and\/or those of our IT service providers, all located in Quebec. Consequently, none of your personal information will be stored outside the province of Quebec.<\/p>\n<p>&nbsp;<\/p>\n<h3>How Do We Protect Personal Information?<\/h3>\n<p>Information security is integral to safeguarding the personal information you entrust to us. We implement industry best practices to protect your personal information in accordance with applicable laws. We have physical, technological, organizational, and legal measures in place to protect your personal information from unauthorized consultation, use, modification, disclosure, and\/or destruction. All members of MicroAge (Laval) and third-party providers we engage who process personal information on our behalf are contractually bound to ensure the confidentiality and security of personal information, in accordance with the law.<\/p>\n<p>&nbsp;<\/p>\n<h3>Links to Other Sites<\/h3>\n<p>MicroAge (Laval)&#8217;s website may occasionally offer hyperlinks to other sites. Please note that personal information exchanged on these sites is not subject to this Privacy Policy but to the respective privacy policies of those external sites, if any. We encourage you to review them before providing your personal information.<\/p>\n<p>&nbsp;<\/p>\n<h3>How Do We Use Cookies?<\/h3>\n<p>When using our websites, we may place &#8220;cookies&#8221; on your computer. These are small data files created by your web browser and placed on your computer. Cookies serve various functions, including improving the functionality of our website. You can learn more about the cookies we use during your first visit to our website, where a banner will inform you of the use of cookies, and you will be prompted to accept or reject non-essential cookies. You can configure your preferences and modify them at any time during your subsequent visits to our website.<\/p>\n<p>&nbsp;<\/p>\n<h3>What Rights Does a Person Have Regarding Their Personal Information?<\/h3>\n<h4>&#8211; Access, Rectification, and Consent Withdrawal Rights<\/h4>\n<p>To access personal information we hold about you, request rectification, withdraw consent, or make any other requests regarding the use of your personal information, you must submit a written request to our Privacy Officer, whose contact details appear at the end of this Policy. For us to address your request, it must be sufficiently specific and allow us to identify you correctly. If your request concerns withdrawing consent for the use of your personal information, note that this could lead to the immediate cessation of any services provided by MicroAge (Laval) (and any relevant third-party provider) to the concerned person.<\/p>\n<p>&nbsp;<\/p>\n<h4>&#8211; Handling of Requests<\/h4>\n<p>MicroAge (Laval) will typically respond to access, rectification, consent withdrawal, or other requests within 30 days, in accordance with the deadlines prescribed by the Private Sector Information Protection Act. If necessary, MicroAge (Laval) will provide reasonable assistance to the person in filing any such request. Depending on the volume of personal information required in an access request, nominal fees may be charged to cover costs reasonably incurred by MicroAge (Laval). A written notice will be provided if MicroAge (Laval) must refuse access to personal information for legal, regulatory, or other reasons.<\/p>\n<p>&nbsp;<\/p>\n<h4>&#8211; Your Recourse to the Access to Information Commission<\/h4>\n<p>If you are not satisfied with how MicroAge (Laval) has handled a request regarding your personal information, especially in cases of non-response or unsatisfactory response, you can submit a &#8220;disagreement review request&#8221; to the Access to Information Commission. Please consult the following link: https:\/\/www.cai.gouv.qc.ca\/citoyens\/recours-devant-la-commission\/<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"12\">\n<li>\n<h3>How to Contact Us?<\/h3>\n<\/li>\n<\/ol>\n<p>If you have questions about this Privacy Policy, how we handle your personal information, or to exercise your rights, please contact our Privacy Officer by email: <em><strong>privacy@nwd-microage.com<\/strong><\/em> or by mail at the following address:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>MICROAGE (LAVAL)<\/strong><\/p>\n<p>Attention: Privacy Officer<\/p>\n<p>4209 Laurentian Autoroute,<\/p>\n<p>Laval, Quebec H7L 5W5<\/p>\n<p>&nbsp;<\/p>\n<h3>How Do We Update This Privacy Policy?<\/h3>\n<p>We may modify the content of our website and how we use cookies without notice. Therefore, this Privacy Policy and our cookie banner may be changed at any time.<\/p>\n<p>We encourage you to regularly check our website and this Policy to stay informed about how we handle personal<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Date of last policy update: January 2024<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy &nbsp; Preamble At MicroAge (Laval), we prioritize protecting your privacy and personal information. &nbsp; This Privacy Policy (&#8220;Policy&#8221;) aims to inform you about&#8230;<\/p>\n","protected":false},"author":33,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Privacy Policy - MicroAge NWD","_seopress_titles_desc":"At MicroAge NWD, we prioritize protecting your privacy and personal information.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"content-type":"","_themeisle_gutenberg_block_has_review":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"acf":[],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"","distributor_original_site_url":"","push-errors":false,"_links":{"self":[{"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":11,"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"predecessor-version":[{"id":23630,"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/pages\/67\/revisions\/23630"}],"wp:attachment":[{"href":"https:\/\/microage.ca\/nwd\/en\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}