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No, Microsoft Does Not Back Up Your Data

When we speak to Office 365 clients about backing up their data, the main comment we get is: “Why do I need to back up Office 365?” followed up with, “I thought Microsoft takes care of it.”

Do they? Are you sure? Take a look at the image below:

Newsflash!!! Office 365 users are responsible for their own data backups. When you use Office 365, the data created in cloud services like Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams belongs to you, which means the responsibility to protect it is also yours.

Storage is Not a Backup!

Expecting Office 365’s data to protect itself is the same thing as backing up a Word document on your computer; despite being there, it is subject to the same risks and does not guarantee against loss.

Although Office 365’s recoverable items folder gives you an option for recovery up to 30 days, but this option it is a far cry from a proper backup.

Stored Doesn’t Mean Protected

Another source of the common misconception regarding Office 365’s data protections is the geo-redundancy feature. 

Essentially, Microsoft’s geo-redundancy works by redirecting customer data in case something goes wrong at one of Microsoft’s global data centers; so at least your data is replicated in another data center. 

But it is worth mentioning that… replication isn’t a backup. And on top of that, in this example, the replica isn’t even YOURS; it’s Microsoft’s. To be fully protected, you need both a backup and a replica! The problem with a replication-only data protection strategy, is that corrupt data is also replicated along with good data, which means your replicated data is now also corrupt.

Although the cloud services that come with Office 365 store your data, that does not mean that your data is protected and secured or that you will be able to recover data after a major IT issue. 

Yes, Microsoft has a recycle bin option, and it can help you with limited, short-term data loss recovery. But to truly have complete access to your business-critical data, you need full data retention. As savvy users know, you can’t simply reach into the recycle bin for a full system restore!

Threats to your Data

Threats to your company’s business-critical data are more common than many want to believe, which is why backing up your data should be a cornerstone of your IT policy. Internal and external security threats, gaps in retention policies, deleted items, and legal compliance requirements are serious risks to your Office 365 data.

Data losses can be anything from a minor nuisance to a catastrophic event, and many IT professionals have experienced some sort of data loss in Office 365. The most commonly reported reasons for data loss are:

  • Accidental deletion
  • Overwritten data
  • Migration errors
  • Bad integrations
  • Malware
  • Malicious deletion

As you can see, many of these reasons are the result of missteps or mis-clicks from harmless employees. Protecting your data is about more than warding off external threats from bad actors. In fact, there are many reasons why you should use archiving and backups for data protection.

Protect Your Data

A third-party backup is the easiest way to prevent a data loss problem that could potentially cripple your business. In most cases, it’s not worth devoting internal resources to this type of endeavour because it will not be cost effective, and it adds another task to already packed “to-do” lists.

Partnering with IT firm that specializes in Office 365 backup and archiving is your best bet for data protecting. Focus on your business without giving the security of your data a second thought. Contact us today at 450-973-6678 or click here for a free consultation 

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