A few months ago, Microsoft announced the launch of Microsoft 365 Business Voice. This product, which seamlessly incorporates cloud-based VoIP technology and cross-device functionality into its already robust 365 ecosystems, used by millions of organizations around the globe.
What is Microsoft 365 Business Voice?
Microsoft’s 365 Business Voice product suite offers a cloud-based telephony service that perfectly integrated with the rest of the Office productivity tools known within the Microsoft 365 (formerly Office 365) suite.
An all-in-one experience
With Microsoft 365 Business Voice, customers can now leverage an all-in-one communication and collaboration experience across all Microsoft tools. By Integrating directly through Microsoft Teams, it enables businesses to leverage VoIP as part of their unified communication channels and manage everything within a controlled environment. Customers now get text, voice, video chat, meetings and web-conferencing, synced into one single solution.
The Features
Microsoft 365 Business Voice offers extensive communication options such as:
- VoIP Dial-In and Out
- Call Transfer and Queuing
- Legacy Number Migration
- Integration with known VoIP systems and vendors
- Simplified internal and external communications within one single solution
Why you should consider Microsoft 365 Business Voice
In a time where unified and streamlined communication and collaboration are more and more important within a business environment as businesses are still navigating through a remote or hybrid working reality, Microsoft 365 Business Voice simplifies internal and external communications in one fully integrated solution.
Businesses of all sizes can now facilitate calls, meetings, video conferences and chat, helping employees in their day to day activities. This makes it easier for every business, whether they are working completely remotely, going back to the office or navigating through a new hybrid reality, to make communication for their employees easier and more effective.
Whether you are already using a VoIP solution or are planning to leverage cloud-based telephony solutions in the future for your organization, Microsoft 365 should be on top of your list of potential solutions, especially if you are already using the Microsoft 365 productivity tools.
If you need help with understanding how Microsoft 365 Business Voice can be integrated within your business needs and help your business succeed, reach out to one of our MicroAge location and one of our experts will gladly guide you through the ins and outs of this unified communication opportunity.
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