IT Services & Support
Kitchener, Waterloo & Surrounding Areas

What Our Clients Say About Us...

Kevin Harding
CEO, Cornerstone Courier Inc.
"I decided to contact MicroAge because I wanted a reliable, professional technology partner who could help me grow my business. Robert was excellent, and his team provided great service from the start. MicroAge is always quick to respond to any issues, and I've been delighted with our experience working with them."
MicroAge Kitchener Reviews
Anna Sanchez
Executive Vice President & CFO, Metrican
“MicroAge Kitchener has been the trusted computer services partner at Metrican for over 10 years now. We have used them for all our IT projects because they have proven themselves to be 100% reliable and offer great value. The team at MicroAge is absolutely top-notch, and the company is great to work with. I would recommend them to anyone looking for computer services of any kind”
MicroAge Customer Reviews
Katherine Silver
President, Bearing Bronze
“Working with MicroAge Kitchener has increased our productivity. They provide fast support and maintain our network so that we encounter fewer issues meaning less downtime, and fewer calls for support, therefore making our business more efficient and productive. MicroAge has stabilized our network, computers, and internet, and made it more reliable allowing us to get more work done. I would recommend MicroAge Kitchener for anyone looking for Managed IT Services.”
MicroAge Kitchener Customer Review
John Kaszar
IT Specialist, Pride Bodies
"I just want to say how happy we are with your services, especially with this server installation. Your team at MicroAge Kitchener did an outstanding job here at Pride Bodies and should be commended with the “seamless” server upgrade. All your service reps have represented your company with professionalism and courtesy. They were accommodating, knowledgeable and friendly. Looking forward to working with your team in future challenges."
MicroAge Kitchener Customer Reviews
Cathy Field
Controller / Office Manager, Automated Solutions and Products (ASAP)
"We are very happy with the service and skills of MicroAge Kitchener. Their professional team handles all our IT needs and we would recommend them to anyone interested in high quality IT support team."
MicroAge Kitchener Reviews
Grace Udit
IT Manager, Fischer Canada
"MicroAge is extremely capable when it comes to service and support for all your hardware and networking needs. Whether you want to upgrade your servers, desktops, internet, phone systems, or your entire network infrastructure, MicroAge has a skilled team of IT professionals to guide you every step of the way. We could not ask for a better partner to help keep our technology current and we look forward to learning more from them as we grow our business"
MicroAge Kitchener Reviews
Ali Akbar
Director, Operations, RideON Canada
"We needed to satisfy some very aggressive Cyber Security requirements for our Cloud-based business to be insured and get off the ground. MicroAge Kitchener was amazing at helping us prove that we had first-rate protection from intrusion. As a start-up entering a complicated market, obtaining acceptable insurance is critical for our investors and stakeholders. Given the dangers of cybercrime today, we needed the expertise and skill of MicroAge to make that possible. Thank you for helping me build my start-up business!"
MicroAge Kitchener Reviews
Carl Hall
IT Manager, Senior Flexonics Canada
"When hiring consultants, there are dangers in going too cheap and too expensive.  Cheaper firms may not have good training programs in place for their staff.  Large firms with expensive rates may be no better than medium firms, and you can end up wasting a lot of money for the same results.  I find MicroAage Kitchener to be in the middle range of pricing.  More importantly, their billing practices are extremely fair, so in the end, they are great value for the money."
MicroAge Kitchener Reviews
Andrew Bleecker
Partner, BDFP & Associates LLP
"If you are looking for a company with strong computer skills, who keep your systems running smoothly, and who is quick and responsive when something bad happens - we would strongly recommend you contact MicroAge."

Hi there and welcome to MicroAge Kitchener.

I'm Rob Jolliffe, owner of MicroAge Kitchener. I'm a supply chain expert and IT professional with over 25 years of experience.

I started this business over 20 years ago (under a different name) to help local businesses with their IT needs.  By the mid-2000's I grew from just myself to a small team of professionals.  Today we are a growing group of 10 plus who are here to help you with all the cyber security, networking, servers, databases, reports and the other critical needs for your IT.

If you are in manufacturing, distribution, engineering, logistics, development, trades or any other industrial focused business I'd love to have a chat.  You can book a meeting with me using the big red button below.

Want to Discuss your IT Needs? Book a Complimentary Call With Me!

Robert Jolliffe Headshot 2022

These Videos Scared Us... And They Should Scare You

Watch our series on how an Ethical Hacker easily gains access to computers using 3 different tactics.  See what they see and ask yourself if you have the right blend of software, staff training, and processes to protect your IT and data.

IT help Cambridge

Build your Managed Services Package

Pick from the 3 package sets to build your personalized Managed Services plan

  • Step 1 - Device Packages that you get for the computers themselves. If this was a car it would be called "extended service warranty and preventive maintenance"
  • Step 2 - People Packages so that your users both get the most from their computers, and get help when they need it.  Think "roadside assistance."
  • Step 3 - Office 365 Packages.  Either the vanilla Office 365 from Microsoft, or Office 365 plus our most recommended "super pack" of addons.

Step 1

Select a Device Plan that suits your needs

The Basics $69

Regular maintenance and management of your computers including EDR antivirus and protections.

Secure $84

The Basics plus a robust set of tools to prevent ransomware and other viruses, & great disaster recovery and business continuity planning.

Comply $104

Secure plus services and some software products required to be NIST-800 53 / CMMC compliant. This is the highest level of security we offer.

Step 2

Select a People Plan that suits your needs

Essentials $30

Help, support and training sessions for your Office 365, including things like getting SharePoint, OneDrive, Teams and some basic helpdesk for people.

Productive $60

The Essentials plus full desktop support (fixing problems as they happen), Supporting non-Microsoft software, providing after-hours support (small fee applies), and regular vCIO strategy sessions

Excellence $90

Taking regular Managed Services to the next level. We add services that are usually only provided by ERP or CRM providers.  Dashboard coaching, CRM training, even Crystal Reports support.

Step 3

Select an Office 365 Plan that suits your needs

Microsoft 365 Business

$16 / mo

Word, Excel, Outlook, PowerPoint, Access, SharePoint, OneDrive, Exchange Online, Teams on your PC, Mobile device or Web.

M365 Business Standard + Super Pack

$26 / mo

Same as the M365 Business Standard but with critical addons we recommend such as M365 Backups (no, Microsoft does not keep backups), Anti-Spam, Signature Management, and Office Protect MDR to prevent hackers

MicroAge Kitchener Industrial IT Experts

This includes application and server hosting, virus scanning, spam filtering, local and off-site backup solutions, network cabling and monitoring, security system access and monitoring, data migration, and Virtual CIO services.

No matter what your IT requirements are, we are the single source you can contact and will work towards finding the perfect solution for you. This eliminates dealing with the ‘finger pointing’ between multiple vendors and allows you to focus on your core business. MicroAge boasts the largest team of certified IT professionals across Canada, making us the ideal choice for both local and multi-site environments. We combine our strong local presence with the power of the MicroAge national brand to provide the businesses in Kitchener, Waterloo, Cambridge, Guelph, Brantford, and surrounding areas with the highest quality of IT services and solutions in the region.

Let MicroAge Kitchener supply the answer to your unique IT service needs.

industrial it services kitchener waterloo cambridge woodstock and guelph

Maintenance & Support

Cloud-based solutions are everywhere around us, from cloud applications to completely hosted IT infrastructure. Cloud computing offers organizations of all sizes the ability to save time and money on infrastructure deployment and maintenance while providing more flexibility to increase or decrease the resources as the needs of the business evolve.

Businesses moving to cloud-based solutions can choose to use private, public, or hybrid cloud models to fit their needs. Some organizations might choose to store specific data or applications on-premise while leveraging an external infrastructure for specific needs. On the other hand, businesses can decide to run most of their activities in the cloud.

As IT solutions experts, we can help you identify what cloud solutions your business should leverage to meet your specific business needs and reach your desired objectives.