What Our Clients Say About Us...
Hi there and welcome to MicroAge Kitchener.
I'm Rob Jolliffe, owner of MicroAge Kitchener. I'm a supply chain expert and IT professional with over 25 years of experience.
I started this business over 20 years ago (under a different name) to help local businesses with their IT needs. By the mid-2000's I grew from just myself to a small team of professionals. Today we are a growing group of 10 plus who are here to help you with all the cyber security, networking, servers, databases, reports and the other critical needs for your IT.
If you are in manufacturing, distribution, engineering, logistics, development, trades or any other industrial focused business I'd love to have a chat. You can book a meeting with me using the big red button below.
Want to Discuss your IT Needs? Book a Complimentary Call With Me!
These Videos Scared Us... And They Should Scare You
Watch our series on how an Ethical Hacker easily gains access to computers using 3 different tactics. See what they see and ask yourself if you have the right blend of software, staff training, and processes to protect your IT and data.
Build your Managed Services Package
Pick from the 3 package sets to build your personalized Managed Services plan
- Step 1 - Device Packages that you get for the computers themselves. If this was a car it would be called "extended service warranty and preventive maintenance"
- Step 2 - People Packages so that your users both get the most from their computers, and get help when they need it. Think "roadside assistance."
- Step 3 - Office 365 Packages. Either the vanilla Office 365 from Microsoft, or Office 365 plus our most recommended "super pack" of addons.
Select a Device Plan that suits your needs
The Basics $69
Regular maintenance and management of your computers including EDR antivirus and protections.
The Basics plus a robust set of tools to prevent ransomware and other viruses, & great disaster recovery and business continuity planning.
Secure plus services and some software products required to be NIST-800 53 / CMMC compliant. This is the highest level of security we offer.
Select a People Plan that suits your needs
Help, support and training sessions for your Office 365, including things like getting SharePoint, OneDrive, Teams and some basic helpdesk for people.
The Essentials plus full desktop support (fixing problems as they happen), Supporting non-Microsoft software, providing after-hours support (small fee applies), and regular vCIO strategy sessions
Taking regular Managed Services to the next level. We add services that are usually only provided by ERP or CRM providers. Dashboard coaching, CRM training, even Crystal Reports support.
Select an Office 365 Plan that suits your needs
Microsoft 365 Business
$16 / mo
Word, Excel, Outlook, PowerPoint, Access, SharePoint, OneDrive, Exchange Online, Teams on your PC, Mobile device or Web.
M365 Business Standard + Super Pack
$26 / mo
Same as the M365 Business Standard but with critical addons we recommend such as M365 Backups (no, Microsoft does not keep backups), Anti-Spam, Signature Management, and Office Protect MDR to prevent hackers
MicroAge Kitchener Industrial IT Experts
This includes application and server hosting, virus scanning, spam filtering, local and off-site backup solutions, network cabling and monitoring, security system access and monitoring, data migration, and Virtual CIO services.
No matter what your IT requirements are, we are the single source you can contact and will work towards finding the perfect solution for you. This eliminates dealing with the ‘finger pointing’ between multiple vendors and allows you to focus on your core business. MicroAge boasts the largest team of certified IT professionals across Canada, making us the ideal choice for both local and multi-site environments. We combine our strong local presence with the power of the MicroAge national brand to provide the businesses in Kitchener, Waterloo, Cambridge, Guelph, Brantford, and surrounding areas with the highest quality of IT services and solutions in the region.
Let MicroAge Kitchener supply the answer to your unique IT service needs.