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VoIP Phone Systems

Still Tied Down to Your Old Business Phone System?

Save Big with VoIP Phone Systems

Your regular office phone system could be preventing your small business from growing. If you’re not using a VoIP Phone system right now, you’re probably tied down to an office desk phone, costly monthly phone bills, and other expenses that come with a company landline and cell phone. What if there was a simple solution that turns your internet connection into a phone line – and saves your business a lot of money?

If you’re running a small company, you probably think you can’t afford to pay for such a full-featured internet phone system. That’s absolutely not true! The main advantage of switching to Internet phone services is the price. All you need is a reliable Internet connection from the office and at least one desk phone to start using Internet phone services. There is less hardware, less expensive international calls and a lot more features than a traditional phone line.

Wondering how to sound professional when you’re just a 3-person company? Let’s look at a typical business day:

Let’s say you have to be on-site for one of your customers, while another colleague is following up a credit application with the company’s bank. Your third associate? He’s at the office talking on the phone! So, how can you be sure you won’t lose any calls?

Some business owners will give their customers a list of mobile phone numbers. Customers will try to call these numbers, hoping to reach someone. Chances are that after dialling the first number and getting no response, they’ll just stop calling.

Sometimes, your customer just wants to confirm simple information! It’s easy to understand their frustration. And you can be sure about what comes next: they’ll start complaining about your company.

What Could VoIP Phone Services Mean for Your Business?

It’s a solution that could free you from the burden of a traditional phone system.
When you invest in VoIP phone services, also called cloud PBX, for your office phone system, you’ll receive a whole set of features and benefits, such as:

  • Big savings on your phone bill, up to 40% annually
  • Dirt-cheap internal calls and free locals
  • Access your voicemails online
  • Share attachments and sync calendars during your audio and video conference calls
  • An auto receptionist system that answers the caller with predefined options
  • A virtual phone directory with “Dial by Name” or “Dial by Extension” options
  • An extension for each employee
  • Call forwarding between desk phone and mobile phone

This means when the customer dials the office phone number, he is directed to the right department. And the caller can be routed to another person if someone is absent.

VoIP Phone Services Can Offer Your Business Much More

VoIP phone services, or cloud PBX, will give you part or all of the office phone functionalities found in a traditional phone system. The only difference that VoIP phone services will not require you to buy hardware to host the system at your office. Instead, all services will be running from the cloud, meaning they’ll be hosted at the provider’s datacenter. Because you don’t have to invest in expensive office phone equipment, this option is less costly for your small company. All you need is a reliable Internet connection from the office and at least one desk phone and you’re good to go!

With VoIP phone services, you also benefit from the flexibility of the cloud. Wondering what that means? Here are 3 points to remember:

No Upfront Costs
You don’t have to pay upfront for office phone service for the next year or six months. Under the cloud model, you pay a monthly subscription fee.

Choose Multiple Extensions
You don’t have to try to figure out your future office phone needs. This is because you select only the extensions that you need for the number of people who actually need to use them. And you pay only after you’ve consumed the office phone service.

You Control Your Services
You can manage your services by yourself from a dashboard. You see exactly what you pay for and you can add or remove extensions to suit your needs.

At MicroAge Kingston, we’re privileged to be one of Canada’s Top 50 Best Managed IT Service Providers for 4 years running.  We aim to help every business we help thrive in Eastern Ontario.  Click Here to learn more about our services.

Get the most from your IT

As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!

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