Kingston's most trusted business
technology partner
When you partner with us for your IT services,
you’re placing your business in the hands of an
award-winning team of IT experts in Kingston & Eastern Ontario.
Whether you’re a small business, a business network with multiple locations and many remote staff, or you’re somewhere in between, we tailor our services and solutions to help you address your specific IT needs and challenges.
What Keeps You Up at Night?
Are you experiencing unexpected system outages and downtime? Do you want to take advantage of 'the cloud', but you're not sure how? Is your network at risk of being hacked? Are your IT costs too high and unpredictable? Would you like to support satellite offices and your staff who are working remotely, but you can't? Are you and your staff spending too much time on your IT and away from meeting your core business goals? Are your backups failing and you're losing your data?
No matter the challenge your business is facing in IT today, MicroAge Kingston is strategically positioned to partner with you and help you work through the best solution for your unique set of circumstances.
We watch over your technology, so you can work...play...live...sleep.
How we can help
Solutions & Services
Technology affects every area of your business. As IT Experts in Kingston & Eastern Ontario, that’s where we come in. Whether you’re troubled by the list of problems above, or you’re just wondering if there is a more efficient, cost-effective way to be doing what you’ve been doing forever. MicroAge Kingston approaches your business with fresh eyes and expert knowledge.
Our service offering provides a basis for starting the conversation. Take a look, and call us when you’re ready for that personal discovery conversation with Shawn, Emily, or Rick.
Local Expertise
MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance.
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Blog
Latest from MicroAge
Artificial Intelligence, For Better or Worse
Artificial intelligence is playing an ever more significant role in the reality of many businesses mainly to bridge the cybersecurity gap. AI is beneficial for…
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Why is continuous cybersecurity training crucial for your business?
The world of technology is in constant and rapid change. Cyberthreats develop, advance and improve every day in step with the behaviour of users. Cybersecurity…
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The First 2 Steps Towards Optimizing Your Overall Cybersecurity
More than ever, the priority for businesses, in IT terms, is to develop resilient cybersecurity strategies to reduce the risk of malicious security breaches. We…
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How to optimize your multilayered cybersecurity posture?
Even though technology and IT support are indispensable to the functioning and sustainability of many businesses, they also bring their share of challenges. Concerns are…
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3 tricks for getting the most out of your Microsoft 365 License
Organizational reality for businesses has evolved in recent years. Hybrid or remote work models are common and largely appreciated by employees but, at the same…
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Do more with less: how to optimize your efficiency?
In today’s highly competitive market, one of the main challenges for businesses is how to stand out from the competition. To succeed in standing out,…
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How can your business benefit from the solutions offered by an IT service provider?
With the tech sector booming and the accelerated advent of all things digital, businesses must make the switch to digital to optimize efficiency, ensure their…
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Cyber attacks have evolved – Are you prepared for 2023?
Cybersecurity continues to be a top concern for organizations. A recent study of close to 2900 IT decision makers of organizations with 10 to 300…
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What are the consequences of an IT shortage?
The impact of labour shortages is growing in almost all business sectors, including, unfortunately the IT department. This reality is especially true with the advent…
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Password Management Solutions … Safe, Secure, and Simple to Use
With the cybersecurity incident first revealed by LastPass last August and updated a few weeks ago on December 22nd, questions have arisen on whether password…
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Planning Your Cybersecurity Budget for 2023
For many organizations, this is the time of year for forecasts and budgets for the upcoming year. From an IT perspective there are many considerations…
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Cybersecurity Layers – Part 3
So far in this three-part series of articles focused on a layered approach to cybersecurity we have covered the people, perimeter, network, and endpoints. In…
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Cybersecurity Layers – Part 2
In the first article of this three-part series, we talked about taking a layered approach to developing and implementing a solid cybersecurity strategy. We talked…
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Cybersecurity Layers – Part 1
As we enter the holiday season and people and organizations are planning their holiday get togethers and parties with friends, family, and colleagues, we thought…
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Can Phishing Simulations Help Reduce Cyber Risk?
In a previous article we talked about what cybersecurity awareness training is and how it has helped organizations and their employees be aware and prepared…
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What is Cybersecurity Awareness Training?
Cybersecurity awareness training programs have been around for many years. Over the last couple of years these programs have gained traction. With remote or hybrid…
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Phishing, Smishing, Vishing – What’s the Difference?
In the IT world there are many words and acronyms used that mean something to those of us in the industry but that may not…
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Ransomware Beliefs That Can be Detrimental to Organizations
Although ransomware attacks continue to increase, many organizations still don’t believe that it could happen to them or that they should do anything to prepare…
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Azure Virtual Desktop vs Windows 365: What is the Difference?
As we mentioned in a previous blog Desktop as a Service (DaaS) is a cloud-based offering where the backend is hosted by a third party….
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Common Reasons for Adopting Azure Virtual Desktop
There have been significant changes in the last several years in the way organizations of all sizes serve their customers. The same applies to their…
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The Benefits of Electronic Signatures for SMBs
An electronic signature is a process of attaching an encoded signature to an electronic document. Electronic signatures are legally binding based on federal and provincial…
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What Is Desktop as a Service?
Desktop as a Service (DaaS) is a cloud based offering where the backend is hosted by a third party. These hosted desktops are also known…
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Securing the Hybrid Work Environment
From what we can tell the hybrid work environment is an environment that many businesses are operating in and will operate in for the foreseeable…
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What SMBs Should Expect From Today’s IT Service Providers
The role of an IT service provider has changed over the years. It used to be that it was enough to just be good with…
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Key Cybersecurity Requirements for Cyber Insurability
When an organization or business becomes a victim of a cybersecurity incident, having cybersecurity insurance can help with some of the costs that are associated…
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What Risks are Generally Covered Under Cyber Insurance Policies?
When an organization becomes a victim of a cybersecurity incident, having cybersecurity insurance can help with some of the costs that are associated with recovering…
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How to Prepare for a Cybersecurity Incident
A recent report by research firm, CyberEdge Group, found that 85.7% of Canadian organizations experienced at least one cyberattack within a 12-month period in 2021….
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Preparing to Create Your Incident Response Plan
Often, when we consider creating incident response plans, we have cyber incidents in mind. This is not surprising, given the ever-increasing frequency of cyber attacks…
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Best Practices for Cybersecurity Awareness Training Programs
Government agencies such as the Canadian Center for Cybersecurity (CCCS) and the National Institute of Standards and Technology (NIST) in the U.S., not to mention…
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Avoid Becoming a Victim of Social Engineering
In any conversation regarding cybersecurity, the topic ultimately turns to phishing and the social engineering tactics that make this the most effective strategy for cybercriminals…
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To Pay or Not to Pay: That is the Question That Ransomware Victims Must Answer
Most people never heard of the Colonial Pipeline Company before May 2021, even though it transports 45% of all fuel consumed on the US East…
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Preparing for Compliance to the Modernization of Privacy Laws in Canada
With all the different legislation either already enacted or being enacted in different jurisdictions, organizations may find it difficult to determine what they need to…
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Have you Heard About the Cybersecurity Onion?
Cybersecurity continues to be a top concern for businesses in Canada. This is not a surprise. In 2021, 85.7% of Canadian organizations experienced at least…
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The Modernization of Privacy Laws and What This Means for Your Business
In a digital world where personal information is so easily collected and may easily be used for malicious intent, concerns about privacy and the protection…
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How to Prepare for Disruptions Caused by Cloud Service Outages
You don’t have to look very hard to find examples of cloud service outages. In June of last year, a huge cloud service outage caused…
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MicroAge Kingston Named One of the Best IT Support Companies in Canada
MicroAge Kingston was selected as one of the 50 Best Managed IT Companies in Canada for the 5th year in a row! It’s such a privilege and an honour. Everyone who is selected to receive the award is equally ranked and recognized as one of the top 50. They are all evaluated on their best business practices. Over 1500 Canadian IT companies qualified, and only 50 were ultimately selected to receive the award.
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Don’t Leave Your Cloud App Data Vulnerable
When cloud computing was first introduced, most businesses were reluctant to try the apps being offered by public cloud service providers. Companies were mainly concerned…
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Why Collaboration Data Needs to be Backed Up
In today’s business environment, the majority of collaboration content is acted upon and stored electronically in Software as a Service (SaaS) applications such as M365….
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What is the Difference Between Cloud Storage and Cloud Backup?
The cloud has become more pervasive in the last few years and in particular, the last two years. It has certainly helped businesses with their…
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31 Tips to Keep Your People and Your Business Cybersafe
Whether you engage with an IT service provider like MicroAge or you have an internal IT team, there are some basic security practices that should be…
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Has Your IT Service Provider Changed as Your Needs Have Changed?
There is no arguing with the fact that the COVID-19 pandemic has forced businesses to adjust and change the way they do business. Some of…
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What Businesses Should Know About Cybersecurity Insurance
As IT Service Providers, we work with clients to make it as hard as possible for threat actors to attack them. However, we are very clear…
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What Businesses Need to Know about Upgrading to Windows 11
On October 5th, 2021, Microsoft released Windows 11. In this article, we are sharing the information needed on Windows 11 to make an informed decision about if and when businesses should upgrade the…
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Planning Your IT Budget and Investments for 2022
With 2022 just around the corner many organizations are planning and budgeting for the year ahead. IT should be part of that discussion. We would…
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3 Very Risky Practices to Avoid When it Comes to Cybersecurity
With so many different types of cyberattacks being launched against companies these days, a common question among businesses looking to improve their defenses is “Where…
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Why IT Will Cost More in 2022
In a previous blog this month, we talked about planning your IT budget and investments for 2022. In this blog, we will dig a little…
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Top Data Back Up Best Practices
Data backup is a crucial step to preventing data loss whether from cyberattacks, ransomware, accidental file deletion, natural disasters, and other threats. The key is…
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Cybersecurity Data SMBs Need to Know About
For SMBs, a being the victim of a cybersecurity breach could lead to extensive and expensive damage. Some may never recover leaving them with no…
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5 Reasons to Back Up Your Microsoft 365 Data
Many SMBs have moved to the cloud to take advantage of all the benefits that it can offer. A common misconception, however, is that the…
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Microsoft Teams and Security
Data is at the heart of every organization, so it’s crucial that the tools we use in the workplace keep our data secure and protect…
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8 Actions Your Business Can Take Now to Avoid Paying a Ransom Later
The number of ransomware attacks have exploded in 2021. The month of July started out with a big bang when cybercriminals encrypted the data in…
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Using Managed IT Services to Help Your Business Grow
The Business Development Bank of Canada released the Digitize Now: How to Make the Digital Shift in Your Business study last October. They surveyed more…
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Hybrid Work Trends Businesses Need to Know in 2021
As governments and businesses make plans to “reopen”, for lack of a better term, after over a year of living in pandemic mode, one thing we…
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The Advantages of IT Resourcing Services for SMBs
Leveraging technology to achieve business goals is essential to SMBs. Technology helps businesses differentiate and compete in their respective industries and markets. It enables them…
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What Should Be Included In A Cyber Incident Response Plan
Protecting your business against cyberattacks involves ensuring that you have in place the different security layers including protecting the network, patching applications, protecting the endpoints,…
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3 Critical Cyber Threats For Businesses in 2019
Malware, vulnerabilities, and social engineering are some of the main concerns for IT security professionals. Although the tactics used to target businesses and individuals are…
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Why Data Backups Are Vital To Protect Your Business Data
When you lose data on your home computer, you may lose receipts, banking statements, and treasured memories. However, when you lose data on your office…
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3 Ways to Reduce Your IT Costs
Are you looking for ways to reduce your IT costs? Here are three proven strategies to make your company more efficient, profitable, and innovative: IT…
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How to Maximize Your IT Assets
Productivity gains, competitive advantage, and better customer service are just a few reasons why companies should invest in technology. However, not all software and hardware…
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Top 5 Methods Hackers Use to Access Your Private Data
Cybercrime is on the rise across the world and it is incredibly costly to businesses. More than 66 million new viruses and malware packages have…
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How to Build a Team in Microsoft Teams in 10 steps
Many organizations have started using Microsoft Teams for online meetings and chat. The fact is, in the past year, the usage of Microsoft Teams has…
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5 Main Benefits of Microsoft Teams for SMBs
In the past year, the adoption of Microsoft Teams has seen exponential growth. The growth was driven for the need to adopt communication and collaboration…
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How to Know if DaaS is Right for Your Business
Over the last several blogs we have looked at what Device-as-a-Service (DaaS) is, its benefits, and how it differs from leasing. DaaS is a growing…
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Have You Considered Device-as-a-Service?
This past year has brought with it many changes and many learnings. The word “transformation” has become one of the most used, or some would…
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Device-as-a-Service vs Leasing
The as-a-Service subscription model is quite pervasive today. We subscribe to services such as Netflix or Spotify as consumers and Software-as-a-Service for businesses has been…
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Why Backups Are So Important
March 31st was World Backup Day. The annual event, which celebrated it’s 10-year anniversary this year, is meant to remind people and organizations to backup…
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Cybersecurity Layering Approach
Cybersecurity shouldn’t be a single piece of technology that improves security. Rather, it should be a layered approach with multiple facets to ensure comprehensive protection. …
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4 Mistakes to Avoid When Choosing an IT Service Provider
For businesses that do not have in-house IT support, IT service providers can be a huge benefit—and cost-effective! However, there are certain mistakes to avoid when choosing an ideal IT service provider. Here are some of the errors others make and ways to avoid those pitfalls.
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5 Critical Questions to Ask Your IT Service Provider
Not all service providers are built the same. To find a provider who will meet your needs, ask them these 5 critical questions before you hire them.
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Why SMBs Need Cyber Liability Insurance
For small and medium-sized businesses (SMBs), cyber liability insurance may have previously been ‘nice to have’. But, when considering the rise of technology and digital…
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AIR-FI: What You Need To Know About The New WiFi Hacking Method
Life has become far easier since the dawn of WiFi. Since saying goodbye to physical wired connections, convenience and ease of use when it comes…
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How Do I Know I Need Managed IT Services?
Many businesses today are challenged by the sheer volume of expanded technology requirements. Are you having trouble deciding whether or not your business is ready for Managed IT Services? Here is a list of signs that you need to hire a Managed Services Provider today.
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Intimidation Tactics: Ransomware Cyber Gangs Now Call Their Victims
Cyber gangs use a number of tactics to intimidate their targets into paying their ransoms. Victims are often threatened or blackmailed via email into doing…
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Why is Employee Cybersecurity Awareness and Training Important for SMBs
Cybersecurity has been an important part of technology discussions for many years. The changes that were brought about by the pandemic such as where people…
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MicroAge Kingston Among Canada’s Top 50 Best Managed IT Companies.
MicroAge Kingston was selected as one of the 50 Best Managed IT Companies in Canada for the 4th year in a row! Everyone who is selected to receive the award is equally ranked and recognized as one of the top 50. They are all evaluated on their best business practices. Over 1500 Canadian IT companies qualified, and only 50 were ultimately selected to receive the award.
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Making Your Business Cyber Resilient
With the rising threats from malware, phishing and high-tech threat actors, cybersecurity is top of mind for businesses of all sizes. To successfully mitigate the…
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Everything You Should Know About Multi-Factor Authentication (MFA)
Most of us only use five or fewer passwords for all the applications and services we use. That includes both work related and personal apps…
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Hardware-as-a-Service: What it is and why you should consider it for your business
Hardware-as-a-service (HaaS) is a business model that mimics the popular software-as-a-service model. It is a new way of approaching hardware and is becoming more widespread…
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Cybersecurity Landscape for 2021
In 2020, we saw a change as companies attempted to adapt to the “new normal” caused by the pandemic. As such, there has been an…
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Why Technology Service Providers Are More Important Than Ever
In today’s world, digital transformation is more important than ever before. To stay relevant and adapt to the changing environment, businesses need to accelerate the…
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Rethinking Your IT With A Decentralized Workforce – Chapter 3: Cloud Infrastructure
Within an increasingly decentralized workforce, you must know about alternative ways to store and share data. Below are some of the basic elements of cloud…
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Rethinking Your IT With A Decentralized Workforce – Chapter 2: Collaboration with Microsoft 365
With remote hybrid work increasing during the pandemic, it is vital to know how you can rethink your IT. Collaboration tools are essential when your…
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Rethinking Your IT With A Decentralized Workforce – Chapter 1 : Security
With an increasingly remote or hybrid workforce, we must rethink the way you look at your IT. Let’s first examine network security and how to…
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Why EDR Is The New Normal For Security
Endpoint Detection and Response (EDR) is an emerging, and necessary, approach to IT security. With an increasing number of devices connecting to company networks, it’s…
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3 Basic Security Errors Many SMBs Are Still Making
In the past decade, the number of known malware programs has risen from 65 million to 1.1 billion. The ways in which cybercriminals deploy the malware…
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How Businesses Should Think About Their IT With A Decentralized Workforce
More and more businesses are turning to remote work due to the COVID-19 pandemic. As such, businesses have needed to take a look at their…
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13 Email Threat Types To Know About Right Now
A cyber-attack can have serious consequences for a business depending on the nature of the threat. It can result in a severe financial loss –…
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How To Avoid Social Media Phishing Scams
Phishing is unfortunately a common practice across various media. It involves luring people to click on links that will install malware on their device(s), or…
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5 Tips To Avoid Clicking On Suspicious Email Links
When it comes to emails, it can be easy to click on dubious links that install malware or unwittingly share your personal information. For this…
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3 ways to reduce cyberattacks
Cyberattacks have been rising ever since the first few days of the COVID 19 stay at home orders were issued across the world. MicroAge Kingston provides 3 ways to reduce cyberattacks affecting your business. Read to learn more.
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Leaving the back door wide open?
When having to work from home, it’s important to secure your employees’ wifi access to avoid leaving the back door wide open. Want to know how to protect yourself from drive by hacking? Read more here!
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How Managed Services Can Help Your Business During COVID-19
Businesses across the globe are heavily reliant on technology to maximize their efficiency. This has become more evident during this COVID-19 pandemic. The dependence on…
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The Industry Of Hacking: Understanding The Business Behind Cybercrime
Cybercrime is big business with some hackers making massive annual profits. With the world being so dependent on technology, cybercriminals have loads of opportunities. There…
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Enhancing Collaboration For Remote Work – What’s New With Microsoft Teams?
Since the outbreak of COVID-19, the entire world has taken a big leap towards remote working. Communication via online platforms is the new normal, and…
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The Dangers of Dropbox
Do you know the dangers of dropbox and other cloud sharing apps? Learn more about how to keep your company’s data secure while maintaining efficiency.
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VoIP Phone Systems
Your regular office phone system could be preventing your small business from growing. If you’re not using a VoIP Phone system right now, you’re probably tied down to an office desk phone, costly monthly phone bills, and other expenses that come with a company landline and cell phone. What if there was a simple solution that turns your internet connection into a phone line – and saves your business a lot of money?
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Working From Home? Don’t do this!
Still working from home? Don’t do this! Read more on why you should have provided your employees with a company approved device.
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One document you should have for times like these
Working from home can compromise your company’s livelihood. Incorporate this document to keep you and your employees safe and prepared for any situation.
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3 ways to control your IT costs this summer
As the COVID-19 pandemic took the world by storm a few months ago, one of the results from the forced confinement by authorities was the…
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