AODA Integrated Accessibility Standards Regulation—Employment Standard Policy


This policy is intended to meet the requirements of the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standard set forth under the Accessibility for Ontarians with Disabilities Act, 2005. This policy applies to the provision of accessible employment services for people with disabilities.
All employment services provided by MicroAge Basics shall follow the principles of dignity, independence, integration and equal opportunity.


This policy shall apply to every person who deals with members of the public or their agents on behalf of MicroAge Basics, whether the person is an employee, agent, volunteer or otherwise.

General Principles

In accordance with the Integrated Accessibility Standards, Ontario Regulation 191/11, this policy
addresses the following:

  • Employment Standards Overview
  • Recruitment, Assessment and Selection
  • Accessible Formats and Communication Supports for Employees
  • Documented Individual Accommodation Plans
  • Plans and Processes

A. Employment Standards Overview

The Employment Standards regulation will expand Ontario’s labour pool by ensuring people with disabilities are welcome and supported within all workplaces. Employment standards will assist organizations with employment recruitment, providing accessible information, plans for emergencies, individual accommodation, return to work, performance management, and career development.

B. Recruitment, Assessment and Selection

MicroAge Basics will notify employees and the public about the availability of accommodation for job applicants who have disabilities. Applicants will be informed that these accommodations are available, upon request, for the interview process and other candidate selection methods. MicroAge Basics will notify the successful applicant of their policies and supports for accommodating people with disabilities.

C. Accessible Formats and Communication Supports for Employees

If an employee with a disability requests it, MicroAge Basics will provide or arrange for the provision of accessible formats and communication supports for the following:

  1. Information needed in order to perform their job; and
  2. Information that is generally available to all employees in the workplace.

MicroAge Basics will consult with the employee making the request to determine the best way to provide the accessible format or communication support.

D. Documented Individual Accommodation Plans

MicroAge Basics will also develop and have in place written processes for documenting individual accommodation plans for employees with disabilities. The process for the development of these accommodation plans will include specific elements, including:

  1. The ways in which the employee can participate in the development of the plan.
  2. The means by which the employee is assessed on an individual basis.
  3. The ways an employee can request an evaluation by an outside medical expert, or other experts to determine if accommodation can be achieved, or how it can be achieved.
  4. The steps taken to protect the privacy of the employee’s personal information.
  5. The frequency with which the individual accommodation plan should be reviewed or updated, and how it should be done.
  6. The means of providing the accommodation plan in an accessible format, based on the employee’s accessibility needs.

E. Plans and Processes

Any department within MicroAge Basics that utilizes performance management tools, or provides career development and advancement to their employees, must respect the accessibility needs of their employees with disabilities when developing these processes. Every department within MicroAge Basics will provide a tailored workplace emergency response plan or information for employees with disabilities, if their disability makes it necessary.

F. Return to Work

MicroAge Basics will develop and have return to work processes in place for employees who are absent from work due to a disability and require disability-related accommodations in order to return to work. MicroAge Basics will document these processes. The return-to-work process will include an outline of the steps MicroAge Basics will take to facilitate the employee’s return to work and use documented individual accommodation plans (as described in section 28 of the regulation).

Customer Service and Communications Standard

Dear Valued Customers,

MicroAge Basics is committed to providing accessibility for all our customers. We welcome your feedback when visiting our store. To share your comments or to receive a copy of our accessibility policy and a feedback form please ask one of our Associates.

Should you require any of our company information or documents which are available to the general public in an accessible format please contact our Administration department at:

T: 519-524-9863 x 500




Health & Safety Team

If you have any questions or concerns about this policy or its related procedures, please contact:

Elizabeth (Liz) Chamas
519-524-9863 x204
223 Huron Road, Goderich ON N7A 2Z8

This policy and its related procedures will be reviewed as required in the event of legislative changes.