Do You Know the Difference between Governance and Management When it Comes to Microsoft Teams?

Microsoft Teams has become the hub for collaboration and communication in many organizations, it is becoming a repository for critical organizational data. This data must be managed properly. To fully optimize Microsoft Teams businesses need to think about the implementation of Teams to ensure the goals and policies of the business are taken into account. This, in a nutshell, is the definition of Teams governance. 

Let’s dive a little deeper into this concept of governance and highlight how it is different from Teams management. 

Microsoft Teams Governance 

Teams governance is the setting of policies to make sure that the rules of the business are being respected.  

Microsoft Teams governance provides the rules around: 

Group and Team Creation, Naming, Classification, and Guest Access 

Who can create Teams? Who can invite people into those Teams? Will the channels in your Teams be public or private? Will you allow external users, guests to collaborate with internal users? 

Setting these policies in advance allows your Teams environment to not only be secure from inappropriate access, but also establishes clear expectations for the use of the platform. 

Microsoft Teams Lifecycle Management 

Determining when Teams are created and when they should be deleted is important to avoid Teams sprawl. In addition, planning Teams’ lifecycle management in advance helps prevent data loss from unplanned or accidental deletion of content that may be crucial to the business. 

Security and Compliance 

Microsoft Teams and Microsoft 365 can be configured to help with security and compliance requirements such as:  

  • Retention policies 
  • Compliance content search 
  • Auditing and reporting  

In addition to the above, there may be other industry and government security and compliance requirements that need to be reviewed and taken into account when creating the governance policies.  

Microsoft Teams Management 

On the other hand, Teams management focuses on ensuring that the policies created are being followed. It revolves around specific actions to guide the users to work within the parameters set by the organization. 

Managing Teams is concerned with monitoring and adjusting the general settings within Teams as opposed to creating the policies required to adhere to the creation, lifecycle management and security and compliance of Teams.  

This involves properly managing the settings and accesses for: 

  • Chats and messages 
  • Calls 
  • Email integrations 
  • Cloud storage 
  • Access reviews 
  • Apps
  • Delegating other admin roles

The Teams administrator would have access and be responsible for the management of above to ensure compliance with company policies.  

Difference Between Microsoft Teams Governance and Management 

The difference between Microsoft Teams governance and management is that the former involves planning for the bigger picture, while the latter focused on the details. 

By way of an example, think about the process of building a team. You begin by thinking about what the team will be about and what their responsibilities are. You determine who will be part of the team, what their name will be and what their responsibilities will be. This part is considered the governance. 

Once you establish the team, you put someone in charge of managing that team. Recruiting the right members, giving the specific responsibilities and tasks, ensuring that the team is working properly and adhering to the requirements. This is considered management. 

The two concepts are often interchanged given the roles often overlap and the goal they want to accomplish is the same which is to get the best out of Microsoft Teams while staying compliant. That means setting the right governance settings respecting the policies while providing the freedom users need to be productive. 

MicroAge can help with both of these crucial areas when setting up Microsoft Teams. Contact us to see how we can help. 

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