In a previous article we talked about what cybersecurity awareness training is and how it has helped organizations and their employees be aware and prepared for the never ending attempts to breach security.
In this article we will focus on phishing simulations and how they help employees a) identify phishing attempts b) learn to report suspicious emails.
Cybersecurity Awareness Training Programs
Before we get into the details of how phishing simulations are helpful to employees, lets recap what cybersecurity awareness training and testing programs are.
Cybersecurity awareness training programs are designed to help an organization’s employees understand cyber hygiene, the cybersecurity risks of their actions and to help them identify cyber attacks via email, the web and other means used by cybercriminals. There are two main components of these programs: Education and simulation.
Training/Education
The programs generally have training platforms with short educational and engaging videos and materials. The videos are separated into different cybersecurity topics. Employees are normally assigned the trainings in small increments so that they are not overwhelmed, thus increasing the absorption of the individual topics. Each topic is followed by a short quiz to ensure that the topic has been understood by the individual.
Phishing Simulations
Campaigns using realistic phishing email templates or actual phishing emails that have had the malicious links deactivated, are sent to employees. Normally, the email phishing campaigns are staggered so that employees receive the email at differing times. The goal is to determine if certain employees need additional training or tips to minimize the risks of someone clicking on a real phishing email.
Scenarios
There are different email scenarios that can occur in a business or organization. The results will differ depending on the actions of an individual.
At any given time, the inbox of a user may consist of a legitimate email, a real phishing email and possibly a phishing simulation email. Let’s look at the different scenarios based on the actions of a user to determine what the results would be.
Scenario 1
Scenario 2
Scenario 3
As we can see, the above scenarios highlight the importance of cybersecurity training and phishing simulations to help employees build the habits needed to reduce the risks of phishing attacks.
To learn more about cybersecurity awareness training and phishing simulation programs, contact MicroAge today. We are here to help.
Top 5 Cybersecurity Strategies for Your Business
Whether it’s our personal identity, our banking, or possessions in our home, security is a topic we all think about every day. But are you…
How Managed Services Can Help Your Business During COVID-19
Businesses across the globe are heavily reliant on technology to maximize their efficiency. This has become more evident during this COVID-19 pandemic. The dependence on…
Planning Your IT Budget and Investments for 2022
With 2022 just around the corner many organizations are planning and budgeting for the year ahead. IT should be part of that discussion. We would…
What are the consequences of an IT shortage?
The impact of labour shortages is growing in almost all business sectors, including, unfortunately the IT department. This reality is especially true with the advent…
5 Minimum Security Requirements Canadian Businesses Need for 2020
The Canadian Center for Cyber Security recently issued a whitepaper talking about the many steps small businesses need to take to ensure their businesses are…