About MicroAge

"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

Our History

MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

 

 

Our Vision

Our goal from the start has been to provide a cost effective and holistic IT service to businesses where dedicated internal IT staffing was an unviable option. Many of our clients found that their IT needs were either too small to justify a full-time employee, or, they were too much for their existing in-house person to handle alone. Whether we are supplementing your existing staff or handling the IT processes entirely, out vision is one where we help you achieve your organizational objectives as effectively and as efficiently as possible.

 

Our Processes

Every business has plans: Financial plans, strategic plans, operational plans, growth plans, the list goes on. When we get to know a new client, we take all of your existing plans and do a deep dive into everything that drives your business. Critical systems, existing pain points, seasonal fluctuations, everything and anything we could help with. We take that knowledge and combine it with our understanding of industry standards and emerging technologies in order to design and implement the best solutions that get you what you need.

Our Alternatives

Most of our competitors lead with tone-deaf sales pitches that sound like “you need X, and here’s why.” They do this in order to justify unnecessarily expensive systems. Does a bakery really need a six-thousand-dollar router, or does a meat factory need hourly backups of their break-room computer? Of course not, that’s why we start with the why and build a plan accordingly. As far as we’re concerned, there’s no alternative to quality.

Our People

Microage Chilliwack is one of the 35+ branches of MicroAge across Canada, as a whole we employ well over 350 certified technicians. If you’re in the Fraser Valley we’re glad to help ourselves, and if you’re outside of that region and remote support isn’t an option we have technicians spread from the Pacific to the Atlantic. It doesn’t matter if you’re hauling up halibut in Campbell River BC, seeing the sites in St.Johns Newfoundland, or are anywhere in between, if you’re there we are too.

 

Play Video

Why MicroAge?

You are looking for more than just an IT supplier, we work with our Clients to help them achieve their business goals, day after day.

Free Consultation

Always On

Business never sleeps and neither do we. Available 24/7, ready when and where our Clients need us.

One-Stop Shop

Single-point of contact convenience for all our Client's business IT technology needs.

Commitment to Better Business Outcomes

Trusted technology partner that works alongside their Clients in addressing their evolving business needs.

Local Presence, National Scope

Active members in our local communities with a commitment to deliver a higher standard of service throughout the MicroAge network.

We Listen and We Adapt

Our solution and service portfolio is scalable and flexible. We address the needs of small and medium businesses as well as we service the national entities.

Ease of Doing Business

Create a winning situation with a no-hassle environment that will accommodate the Client's tailored needs and respect their renewed expectations.

Customer Satisfaction Guarantee

We are predictable and deliver on our promises. Our business is built on nurturing long-term, mutually beneficial business relationships.

Manufacturer Certified Partner

We are experts in the products line that we represent, and are authorized by these vendors to provide maintenance and support services on their behalf.

Recognized by the industry as a leader in IT services and solutions

imageedit_2_9907445255-1

Top 50 Best Managed IT Companies in Canada

msp-501-2019

Among the Best Managed IT Services Suppliers in the World

new-top

Top 100 Best IT Solutions Providers in Canada

Play Video

The problems we solve

We continuously help entrepreneurs, IT managers, SMBs and large organizations to overcome the challenges they face with IT.

  • Spending too much time and energy on IT
  • The security of the company could be at risk
  • Lack technical resources and tools to properly manage your IT
  • Receiving lots of junk mail that potentially contain viruses/malwares
  • Need more time to focus on the business
  • IT costs are too high and unpredictable
  • Need to replace aging equipment
  • Don't understand current support arrangements
  • Unexpected system outage and downtime affecting productivity
  • Backups are failing and not sure if the data can be recovered
  • Unable to support the satellite offices and the staff that is working remotely
  • Users are complaining that their PCs are slow
  • Want to take advantage of the Cloud but don't know how
  • Current supplier is not involved in the business outcomes
Free Consultation

Our partners

Elopak
Englobe
Wirewerks
Le Groupe Createch
Euro-Pharm
Janssen
MCHF
Ecole Marie-Clarac
Novexco
Terranova
All Our Partners